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[Closed] No change in post status on expiration

This support ticket is created 2 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Waqar 2 years ago.

Assisted by: Waqar.

Author
Posts
#2318663

Hey there,

I have a jobs post type in which I have a setup to expire posts after 60 days and change status to 'Private'.

Job post form setup - hidden link

I have posts that were published in September that are still published. Example - hidden link

The core WP post shows there is an expiration date but it was not enforced. I also had notifications setup 7 days before expiration but I did not receive any. Setup - hidden link

What am I missing?

#2319155

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

I'm currently running some tests on my website with a post form with post-expiration that changes the post status and sends a notification before the expiry. I'll share the results with you in a couple of hours.

Meanwhile, have you noticed this issue only for an individual post or it doesn't seem to work for any posts?

regards,
Waqar

#2319933

Thanks, Waqar. I have enabled this functionality only for the job post CPT and the issue exists for all job posts.

#2322611

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for waiting.

During testing on my website with a number of different durations, I couldn't reproduce this issue. The form notification and the post status change worked with respect to the set post-expiration date. This suggests that something specific to your website is involved.

Can you add some new test job post entries with the post-expiration of 1-2 days and notification set to be sent before that expiration period? This will help in narrowing down whether it is an ongoing issue or only somehow failed for older entries.

#2327083

Thanks, Waqar. Let me do this and get back to you.

#2328511

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Sure, please take your time and let me know how it goes.

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