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[Resolved] new saved post field groups not showing; post fields not displayed in post type

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Luo Yang 7 years ago.

Assisted by: Luo Yang.

Author
Posts
#586903
no document_fields in documents post type.png
missing post group.png
keeps adding the same new post group.png

I am trying to: add new field post groups, with new fields, associated with newly added post types.

Link to a page where the issue can be seen:
hidden link
hidden link
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I expected to see: the new post group types; and on the posts types wehre the post groups where added, those fields.

Instead, I got: no post type groups; no post fields in post type.

#586931

i tried deactivating all plugins, issue remains.

#586993
document_fields.JPG

Dear Liz,

The problem you mentioned above is abnormal, and I test it in my localhost, there isn't same problem, see screenshot document_fields.JPG

Please check these in your website:
1) Try with another field group name, for example: document_fields 2
2) You have only deactivate plugins, in order to check the compatibility problem, you need to switch to wordpress default theme too, and test again

If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, I need to test and debug it in my localhost, thanks