Skip Navigation

[Resolved] New Custom Fields not showing on adding/editing content

This thread is resolved. Here is a description of the problem and solution.

Problem:

Added existing custom fields group to services and it shows. Added another field group and it does not show. Removed the type limitations from the second group and it still does not show.

Solution:

it is a cache problem, you will need to flush the "Nexcess" cache and test again

Relevant Documentation:

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 2 replies, has 2 voices.

Last updated by SteveR6772 4 years ago.

Assisted by: Luo Yang.

Author
Posts
#1810523

I am trying to: Add a new custom field group. Added it to pages and services type but does not show on add/edit of content. Added existing custom fields group to services and it shows. Added another field group and it does not show. Removed the type limitations from the second group and it still does not show.

Link to a page where the issue can be seen:

I expected to see: To see new fields on edit form for content.

Instead, I got: Nothing

New Field Group: Source Citation

#1810891
flush-cache.JPG

Hello,

Thanks for the details, I can login your website and see the problem, it is a cache problem, you will need to flush the "Nexcess" cache and test again, see my screenshot flush-cache.JPG

#1811329

My issue is resolved now. Thank you!

Wonder why this happens only some of the time.