[Resolved] New custom field group not showing in back-end editor for Woocommerce Product

[Author]

Posts

[bianca-mayC]

I'm attempting to create a gallery and a "short blurb" custom field group for my site's products. However, while I've succeeded creating the custom field group, it's not appearing in my Products editor despite looking at screen options and double-checking Settings. I am using the Blocksy Pro theme.

I am using this documentation: https://toolset.com/lesson-placement/lesson-placements-1647611-1620037/

The site is in development, though I can provide one-time access if required.

[Waqar]

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see how this custom field group is set up in the admin area.

Can you please share temporary admin login details, in reply to this message?

Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

[Waqar]

Thank you for sharing the admin access.

I noticed that you've added two custom field groups for the "Products" post type:
- Field Group for Products
- Additional Information

And I've checked the edit screen of a few products ( "Capybara Capers" and "Imaginarium" ) and these field groups with the respective fields are showing as expected.

Screenshot:
hidden link

Can you please check this again, after clearing the browser's cache?

[bianca-mayC]

My issue is resolved now. Thank you!