My custom post types are stuck defaulting to usage with all post types

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Tagged: Setting up custom fields, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by pascalS 8 years, 2 months ago.

Assisted by: Ross Fisher.

Author

Posts

February 18, 2016 at 2:08 pm #368077

pascalS

Hi,

I am trying to modify my custom type "Surveys".

When I edit the custom type is says that field group it says it is linked to "All post types".
I click edit to view the custom post type group (screenshot a) and it says it is defaulted to all post types.
I open the settings tab and it shows blank (screenshot b) which should be the default setting
I set the group to only display on "surveys" (screenshot c)
I save my changes (screenshot d)
On refresh my changes have disappeared and the defaul setting is back... (screenshot e)

Please help as it is urgent.

February 18, 2016 at 6:57 pm #368217

Ross Fisher

Thank you for contacting Toolset support, I'd be delighted to assist!

Oh no, that's not the experience I want for you at all!

To best troubleshoot the problem, I would like to request temporary Administrative access to your WordPress site. Please include the Login URL, Username and Password along with your FTP connection information. Feel free to create a temporary admin user solely for this purpose.

Your next reply will be private, only you and I will have access to it, I look forward to your reply!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.