Skip Navigation

[Resolved] My Content View is not working

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

This topic contains 5 replies, has 2 voices.

Last updated by Christian Cox 5 years, 2 months ago.

Assisted by: Christian Cox.

Author
Posts
#1371091

Tell us what you are trying to do?
I am trying to set up a specialized content view [that would replace the default blog/single page view] for my blog posts. However this does not seem to work. When I switch themes, from my H-Code theme, back to 2019, some - but not all of the content view, works. Can you help me resolve this issue.

Is there any documentation that you are following?
No

Is there a similar example that we can see?
No

What is the link to your site?
corneastaging.wpengine.com

#1371123

Hi, I'll be glad to take a look. Can you provide screenshots showing the output of the View with the custom theme active, and then again with the default theme active? Or if you'd prefer giving me wp-admin access I can run those tests myself and see what's going on. Please provide login credentials here, and let me know which URL I should test to see the problem with a default theme active.

#1371405
twenty-nineteen.png
theme.png

Yes, it is actually the blog that we are trying to override and make custom (you can see this by hitting "blog" ) from the top navigation.
When your custom theme is active, I see your Alt Archive View appear in the /blog/ page. If I switch to Twenty Nineteen, I see the same Alt Archive View appear in the /blog/ page. I don't think I understand the problem completely, can you be more specific about which parts of the Content View do not work as expected? I'm attaching screenshots of what I see for your reference.

#1377681

Yes,

To be more clear. It's actually not the *archive view* that is problematic - it is the actual article (or, single page).

This is not active now, but earlier we tried to create a custom content template for a single blog post (with a few custom fields, more custom layout, etc).

However when we would turn this on and assign this to blog post, no matter what we did, the "single" page (of a blog post) would continue to show the default single page view, and not the custom content template that we created for that article page.

Does this help?

#1378127

Ok got it, the Content Template you created and assigned to a single post was not appearing when you switched to the H-Code theme. There may be a conflict with that theme we need to address, though I haven't seen any other tickets in the forum related to it. I will try to install that parent theme locally and see if I am able to see the same problem on my local environment. I'll update you shortly.

#1378131

In a quick test on my local environment, I was able to assign a Content Template to a single post successfully with the H-Code theme active, so I suspect something else is going on like a configuration I'm missing. If you approve, I would like to install the Duplicator plugin on your site so I can make a site clone and run some additional tests locally. Let me know if that's okay and I will get started.