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[Resolved] Multiple CRED forms in same page conflict

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 3 voices.

Last updated by Christian Cox 6 years ago.

Assisted by: Christian Cox.

Author
Posts
#1161518
working form 2.png
working form 1.png
error form 2.png
error form 1 replaced by form 2.png

I am trying to add two CRED forms in same page but somehow there is conflict between the forms.
After submitting the form: if there is any error on the form, other form is being replaced by the one which was just submitted.

Link to a page where the issue can be seen: hidden link

I expected to see both the forms working independently. But when the page loads, the forms act normal, and when we submit one form, the other one gets replaced.

FYI: Screenshot Attached for two forms along with annotations about what is happening.

#1162385
#1162440

Hi, yes I believe you are running into the same issue mentioned by @julieP. We have escalated this to our developers for resolution and I expect to hear something soon. I'll keep you posted here.

#1162690

This is a major issue for us as it is happening on two websites please fix ASAP

#1162937

I can report this issue has been prioritized internally. I'll keep you posted here.

#1167155

Our developers have informed me this issue will be fixed in the next release of Forms, expected early next week. Thanks for your patience.

#1168719

Hi, please find Forms 2.2.1.1 available for download or automatic update. Let me know if this release does not solve the problem completely and I'll take a closer look. Thanks for your patience.