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[Resolved] Modify template using WpBakery 6.0

This support ticket is created 2 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by davidI-6 2 years, 10 months ago.

Assisted by: Waqar.

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#2330685
Screenshot 2022-03-31 at 11.05.25.png

Tell us what you are trying to do?
Modify template using WpBakery 6.0
Is there any documentation that you are following?
https://toolset.com/errata/can-no-longer-edit-content-templates-with-wp-bakery-page-builder/

I've tried this patch and it's not working, the template page will not render the page builder in the backend.
Is there a similar example that we can see?

What is the link to your site?
hidden link

debug info
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#2330911

Hi,

Thank you for contacting us and I'd be happy to assist.

I just tested the patch file on my test website and it worked as expected.

Can you please make sure that:
1. the file from the patch has been replaced in all active Toolset plugins and
2. you've cleared the browser's cache and have tested this in more than one browser

In case the issue still persists, you're welcome to share temporary admin login details along with the permission to download a clone/snapshot of the website if needed.

Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

#2335371

Hi Waqar,

Yes tried with different browsers, clearing cache and also incognito, but solution is somehow inconsistent, I've manage to make it work twice, enough to make the changes I need so not worth it for now to debug what's going on with cached request and server/browser cache.

Thanks anyway for your help

Cheers

David