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[Resolved] mobile column settings won't be reflected.

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by yosukeS 3 years, 2 months ago.

Assisted by: Luo Yang.

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#2195433
IMG_2BE7C1C8B9F8-1.jpeg

This is a continuation of my previous ticket. it is not the exact issue but highly related.
https://toolset.com/forums/topic/my-view-grid-break-evertime-i-comeback-to-the-page/

Hi, this issue was never fixed.
And the new problem came up.

Even I set the 3 columns for mobile view. it becomes a 1 column. sometimes it shows 3 columns on the developer tool on my browser, but when I view the page on an actual mobile device (phone x) it always shows 1 column

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I made a staging site which is

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All-access information is the same. and I activated only the default theme and minimum plugins to rule out other possibilities. I also clear all cache on the server and optimization processing. so the site should be clean as possible.

Please take a look.

#2196471
mobile.jpg

Hello,

Thanks for the details, I can see the problem in your website, you are using other plugins in your website: Kadence Block ...
And you put the Views block into a "Section" block, which seems to be a Kadence Block, it conducts the problem.

Please try Toolset Container block instead of "Section" block, I have tried it in your website, you can test the result with mobile device:
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It works fine in my mobile device, see my screenshot mobile.JPG

More help:
https://toolset.com/block-item/container/

#2197775

My issue is some what resolved now.

Although the fix didn't work on my real page. I made a whole page from scratch with your method and it seems it is working.

Thank you.