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[Resolved] Maps do not load after Toolset Update

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 4 replies, has 2 voices.

Last updated by monicaI 4 years, 2 months ago.

Assisted by: Waqar.

Author
Posts
#2003657

Toolset Maps isn't generating the map. It's drawing the box and displays "Loading the map showing the meeting place..." but then doesn't progress from there.

<div id="map-loading">Loading the map showing the meeting place...</div></div><div style="display:none" class="wpv-addon-maps-marker js-wpv-addon-maps-marker js-wpv-addon-maps-marker-meeting-marker js-wpv-addon-maps-markerfor-plan-map" data-marker="meeting-marker" data-markertitle="CO: Johnson Village, Gunsmoke Truck Stop" data-markerfor="plan-map" data-markerlat="38.8115428" data-markerlon="-106.1067971" data-markericon="" data-markericonhover="" data-streetview="no">12916 US-24, Buena Vista, CO 81211, USA</div>

The only issues I'm seeing are with Toolset pages, and I'll admit I haven't looked at them in a while. I've disabled a few plugins to try to see if there is a conflict, but nothing has been successful. Thanks!

#2003921

Hi,

Are you seeing any errors/warnings in the browser's console or in the server's error log?

Can you please share a link to an example page where the map is not generating properly?

regards,
Waqar

#2004489

Hi Waqar, I don't see anything related to maps in the browser console (Chrome). I'll need to give you access to the website in order for you to see an example. How should I do that? Thanks!

#2005491

Thanks for writing back.

I've set your next reply as private so that you can share temporary admin login details along with the example page with the map.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

#2007873

I disabled Autoptimize and Async Javascript and the maps appeared again. I'll need to work on those two plugins. My Maps issue is resolved. Thank you!