[Closed] Map not showing and JSON Error displaying on page/post

[Author]

Posts

[adamD-12]

- The map not showing contact page.
- Then having JSON Error when updating the page.
- Having Your subscription expires in 1 day even I've already renew the license

[Nigel]

The map isn't showing where, on the front end? What does show? A broken map, or nothing at all?

Are there any errors in the browser developer console?

The JSON error appears when editing the page in the back end? You are editing the page using the block editor, with a View block and a Map block? Or you created the map with a legacy View?

Again, any more details of errors in the console?

A JSON error can sometimes indicate an error on the server (producing an invalid JSON response).

Can you check your PHP debug log?

If you haven't already, turn on the debug log by editing your wp-config.php file and change the line with WP_DEBUG like so:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
define('WP_DISABLE_FATAL_ERROR_HANDLER',true);

That will create a debug.log file in your /wp-content/ directory which you can examine in any text editor. Try visiting the same page where you observe the problem and then inspect the log. If you don't find the debug.log file it means it didn't generate any warnings or errors.

If you are still seeing problems related to your account, could you please create a separate thread about that, and then it can get assigned to someone in the accounts department.

[Luo Yang]

Hello,

Here is the document about: Debugging sites built with Toolset
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

See section "PHP Debugging":
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

And section "Javascript Debugging":
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#javascript-debugging

Please let me know if you still need assistance for it, thanks