[Resolved] Map Markers Stopped Appearing

[Author]

Posts

[Timothy]

This was working but I haven't checked the page in a while so I think an update over the past few months caused something to happen and now the map markers are no longer appearing:

hidden link

I'm using legacy views. This is the code in the Loop Editor:

[wpv-layout-start]
[wpv-items-found]
<!-- wpv-loop-start -->

<wpv-loop>

[wpv-map-marker map_id='map-2' marker_id='marker-[wpv-post-id]' marker_title='[wpv-post-title]' marker_field='wpcf-place-address']
<div style="font-size:15px; width:380px !important; padding:12px;">

<h3 style="font-size:15px; display:inline-block;">[wpv-post-link]</h3> <br />
Website: [types field='place-link'][/types] <br />
Type: [wpv-post-taxonomy type="area-place-type" format="name"] <br />
Address: [types field='place-address'][/types] <br />
Phone: [types field='place-phone-number'][/types] <br />
Facebook: [types field='facebook-link'][/types] <br />
[wpv-post-excerpt length="50" count="word" more=" "]
</div>

[/wpv-map-marker]

[wpv-post-body view_template="loop-item-in-area-guides-view"]

</wpv-loop>

<!-- wpv-loop-end -->
[/wpv-items-found]
[wpv-no-items-found]
[wpml-string context="wpv-views"]No items found[/wpml-string]
[/wpv-no-items-found]
[wpv-layout-end]

And this is what I have in the Output Editor:

[wpv-filter-meta-html]
<div id="bothcolumns">

<div style="width:60%;float:left;">
[wpv-layout-meta-html]
</div>

<div style="width:39%; float: left; ">
[wpv-map-render map_id="map-2" map_height="600px" spiderfy="on" marker_icon="[wpv-post-body view_template='map-marker-images']" general_zoom="15" single_zoom="16" fitbounds="off" general_center_lat= "44.41248178137577" general_center_lon="-68.5899831693091"][/wpv-map-render]
</div>

</div>

[wpv-post-taxonomy type="area-place-type" format="name" item="$parent"]

[Waqar Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)]

Hi,

Thank you for contacting us and I'd be happy to assist.

I see some script errors in the browser's console, coming from the code added by the 'Convert Pro' plugin/add-on. This can affect the working of the other scripts loaded on the page.

To troubleshoot this, I'll suggest the following steps:

1. Please ensure that WordPress, active theme, and plugins are all updated to the latest versions.

2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.

If it's fixed, you can add the disabled items, one by one, to narrow down to a possible conflicting one.

3. If the issue persists, I'll need to see how this view and the map markers are set up in the admin area. You're welcome to share temporary admin login details, in reply to this message.

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar

[Timothy]

Thanks. So I switched to a default theme then back to the previous theme and it's working again. So I guess I'm all set, but any idea why that might occur so I can avoid it in the future?

[Waqar Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)]

Thanks for the update and glad that it is working now.

I no longer see the script from the 'Convert Pro', loading in the page's code. So the only explanation that I can think of is that maybe that extension/plugin has been disabled.

[Timothy]

My issue is resolved now. Thank you!