I am trying to: Filter Map Icons by Distance
Link to a page where the issue can be seen: hidden link
I expected to see: Map Icons within 100miles
Instead, I got: No items found.
Hello,
Thanks for the details, I can see the problem in your website, and trying to download the duplicator package files, will update here if there is any found.
Since your duplicator package is too big to download, so I export your website database dump file into my localhost, it works fine in a fresh wordpress installation + the latest version of Toolset plugin, see screenshot distance-filter.JPG
I have checked again in your website:
Dashboard-> Toolset-> Settings-> Maps, click button "Load stored data", there should be some cached address Latitude and Longitude values, but it is empty in your website.
Toolset Maps plugin is using above cached data to do the distance filter, so the problem is abnormal.
There might be a compatibility/server issue in your website, please try these:
1) deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again
2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
Ran again with 2019 themes and no plugins activated. No PHP errors or console errors. No locations being cached.
It might be a server problem, your website is using Mysql 5.5.62, but according to our document:
https://toolset.com/toolset-requirements/
the minimum requirements to run Toolset plugins: MySQL 5.6 and above.
It is same as WordPress requirement:
https://wordpress.org/about/requirements/
Please try to upgrade to mysql 5.6 or above, and test again.
You're a life saver, I just launched that server and I did not realize they auto installed such an old version of MySQL. Thank you!