[Resolved] “Layouts for Archives” tab not loading after upgrade to Layouts 2.4

[Author]

Posts

[peterJ-3]

I am trying to:
Edit my archive Layouts

I expected to see:
A list of my archives

Instead, I got:
Tab does not load list of archives

The problem is not unique to this site. I am experiencing the same problem across all of my installations.

(Note that the login details provided are for a staging copy of the site)

[Luo Yang]

Hello,

I assume we are talking about this page:
hidden link

I have tested it in your website, and see some JS error, for example:
Uncaught TypeError: Cannot read property 'toLowerCase' of null

see screenshot tab-archives.JPG

The problem you mentioned above is abnormal, please check these:
1) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2017, and test again

2) And I requested access to your duplicator package, if you still need assistance to locate the problem plugin/theme, please grant the access request.

[peterJ-3]

Hi. Yes. That is the correct page.

I have disabled all plugins and switched to the toolset starter theme. When I load the page there is no javascript error. When I click on the tab, then the error occurs.

It appears that this is not related to any other plugins or themes.

The Duplicator plugin does not appear to work and produces a 503 error when I try to run it.

[peterJ-3]

The javascript error appears to be coming from Toolset layouts at the following path:

\wp-content\plugins\layouts\inc\gui\listing\js\models\ListingItems.js

[EDIT] I would guess that Toolset is not handling the existing naming conventions for my layouts, which might explain why this is a problem across all of my sites.

[Luo Yang]

Thanks for the details, I have export the your website database dump file, and duplicated the same problem in my localhost, so I have escalated it to our 2nd tier supporters, will update this thread if there is any news.

[Luo Yang]

Here is the feedback from our 2nd tier supporters, it is fixed in next version of Layouts plugin (2.4.1), it will be released soon, you can subscribe to our blog to get the updated news:

https://toolset.com/blog/

[peterJ-3]

Shall we close this ticket?

[Luo Yang]

Yes, it has already been fixed in Layouts plugin 2.4.1, you can feedback if the issue still persists.

[ezzatollaha]

hi

i have some problem with toolset view the plugin can not activation work in word press dashboard and toolset type also con not see on elamentor Design page .

pleas help me

tanks

New threads created by Luo Yang and linked to this one are listed below:

https://toolset.com/forums/topic/toolset-view-plugin-can-not-be-activated/