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[Resolved] Layouts Admin page blank bug

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 2 voices.

Last updated by Beda 5 years, 8 months ago.

Assisted by: Beda.

Screen Shot 2018-07-23 at 8.27.59 PM.png

I am trying to: View existing layouts

Link to a page where the issue can be seen: Layouts admin page

I expected to see: table of my layouts

Instead, I got: blank page

It seems I'm not the only one to come across this problem but I don't see any solutions.

Error log produces:

[24-Jul-2018 00:23:11 UTC] PHP Notice:  Undefined offset: 7925 in /nas/content/live/charmcat/wp-content/plugins/layouts/classes-auto/listing/stores/wpdd.listing-page-abstract.class.php on line 194
[24-Jul-2018 00:23:11 UTC] PHP Notice:  Trying to get property of non-object in /nas/content/live/charmcat/wp-content/plugins/layouts/classes-auto/listing/stores/wpdd.listing-page-abstract.class.php on line 194

Thanks for the report.

I see this is not happening:

And this here throws an "Call to undefined method WPDD_layout_tabs_cell_factory::build() in /home/h2mcouk/public_html/wp-content/plugins/layouts/classes-auto/cells/wpddl-layout-cell-types.php on line 116" on one site, and with a totally different error on another site:

I don't understand however that is still closed, as I explicitly discussed this.

However, lets not loose time, I took that ticket, and reopened it.
Lets handle this so to solve it

Could you add a copy of your site in the next reply?



I see you use several plugins and a custom theme, and I cannot debug this online

I need a copy of this site, locally so to provide it to someone that can fix the issue.

I would need at least a copy of the database.

I allowed myself to install a Plugin, export both databases you have and deployed them locally on a Toolset Fresh Install

The Toolset Layouts admin page shows and endless row of errors.

I used the database "snapshot", I assume that is a copy of the wp database, right?
I will now escalate this to the second tier.


Yes, the snapshot database is the staging copy of the database.

If needed, I can provide a manual zip of the complete site (files and database), I just can't create a duplicator package.


No, it's fine, in this case I provided the right one.

The issue is fixed already and in testing phase.

I will update you as soon it's released or else available to fix for you.


This will be released next week.

I will be away, please look out after the update (presupposed mid week, if nothing goes wrong).


This is released and fixed in Toolset Layouts 2.4.1

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.