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[Closed] Keeps asking to register Toolset

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 5 replies, has 2 voices.

Last updated by Luo Yang 4 years, 6 months ago.

Assisted by: Luo Yang.

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#1644581

Since the last update, Toolset and WPML keeps asking to register.

hidden link

I have to repeat the procedure every time I enter the admin area.
Seems to be successfully registered but, as soon as I log in/out again, the message come back.

#1645861

Hello,

Please check these:
1) Make sure you are following our document to setup the Toolset site key in your website:
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed
section "Automatic Installation (once you have Types plugin installed)"

2) It might be a cache problem of your website, you can try these:
- deactivate all other plugins, and switch to wordpress default theme 2020, and test again
- Clear your website cache and test again

#1646723

Only 2020 and Toolset in a different browser:

hidden link

I remember I had already this bug in the past (2014) with WPML, and it was solved by a plugin update.

https://wpml.org/forums/topic/register-wmpl/

Can it be the same problem?

Please notice this happen on multiple sites.

#1647107

For multiple site WP installation, you can register Toolset site key for the whole network, please check the document I mentioned above:
https://toolset.com/faq/how-to-install-and-register-toolset/#registering-toolset-on-a-multisite
section "Registering Toolset on a Multisite"

#1647109

It's not a multisite.
It's a regular WP install, but translated with the WPML plugin.

I believe the bug it's happening again in all the sites where I use a different domain/language.

#1647147

Please check if there is any PHP/js error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

If the problem still persists, please provide a test site with the same problem, fill below private message box with login details and FTP access, I need to test and debug it in a live website

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