Skip Navigation

[Resolved] It never save configuration, also register buttons not working, like freezer plu

This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 1.88 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

Author
Posts
#549179

I am trying to: save configuration or save registering

I visited this URL:

I expected to see: to save and start working

Instead, I got: never save

#549238

Hi, if I understand you correctly, you are having trouble registering your Toolset plugins. Is this correct? If so, please try the following troubleshooting steps:
- Temporarily activate a default theme, like Twenty Seventeen. Temporarily disable all plugins except Toolset Types. Try to register Toolset Types by going to Plugins > Add New, then click the "Commercial" tab. Click the blue "Register Toolset" button, then insert your registration key and click "OK".
- If this does not work, I would like to see if your server is throwing any errors. You can see how to enable debug logging here:
https://toolset.com/documentation/user-guides/debugging-toolset/

Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);

Then add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

Try to register the plugin again. If any errors are generated, this will create an error_log.txt file in your site's root directory. Please send me its contents. Once that is done, you can revert the updates you made to wp-config.php.

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.