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[Resolved] Issue with Toolset Layouts and Elementor Pro?

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years, 1 month ago.

Assisted by: Christian Cox.

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#1170753
BlankPreviewChangesScreen.png

I am trying to:
Edit my pages on Elementor.
Link to a page where the issue can be seen: Pages are visible, just not in edit mode in elementor

I expected to see:
A preview screen when I click the preview button on elementor pro
Instead, I got: A blank screen that goes away and shows my preview if and only if i deactivate toolset layouts

We are using Elementor Pro and Toolset to develop our pages. We narrowed down the issue to Toolset Layouts and that seems to be the plugin causing the white screen issue on the preview changes page. We have used Toolset Layouts without any issues until yesterday. The issue is fixed if Toolset Layouts is deactivated. However, we need Toolset Layouts as a lot of our pages are currently using layouts.

#1170765

Hi, it's recommended you do not use Elementor (or any other page builder) and Toolset Layouts together on the same site. Our teams probably won't collaborate to resolve conflicts that arise from using them together, because the systems aren't designed to work together. We recommend you choose one or the other and convert your existing designs as needed to phase one system out. We have more information about best practices for using Elementor and Toolset together available here:
https://toolset.com/documentation/user-guides/using-toolset-with-elementor-page-builder/