hi,we are using the wp-views and wp-types and we have a problem in this site: hidden link,
the page for the news category: ( hidden link ) appears with no post and only the navigation,-please see screenshot 1-, when i turn off the wp-view plugin, the posts appears, i have turned off all the plugins except the wp-view and the problem persists, apparently the plugin makes some conflict with the posts output for a specific category.
Hello. Thank you for contacting the Toolset support.
I can see you are using number of third party plugins. In order to minimize the scope of the issue:
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
yes, we did disabled all plugins as part of troubleshooting and the issue persisted. Please let me know if you need backend access and the best way to provide you with those credentials.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).
I have set the next reply to private which means only you and I have access to it.
