This thread is resolved. Here is a description of the problem and solution.
Problem: I have a custom search View that filters by a custom field value. After updating Toolset, the View does not show results after filtering.
Solution: Recreate the front-end filter controls and Query Filters.
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This topic contains 14 replies, has 2 voices.
Last updated by 3 years, 9 months ago.
Assisted by: Christian Cox.
Tell us what you are trying to do?
Hi, we have an subpage on piatnik.hu, where you can query the videos. The videos have categories (
hidden link ) When you choose a category (in grey box) befor the Toolset update the videos of the category appeared but now it doesn't happen. It only shows "No videos matched your search". Maybe we should change the html description of the loop Toolset / view / videos / Loop editor? I'm sending 3 pictures about this issue.
Is there any documentation that you are following?
Is there a similar example that we can see?
What is the link to your site?
Hello, I think the problem is in the link URLs, not in the loop of the View. It seems that the buttons are links to URLs like this:
Szabályismertető: hidden link
Bemutató – Review: hidden link
Kidobozolás – Unboxing: hidden link
My guess is that these URLs are incorrect somehow, but I would need to see more information to be sure. Can you take a screenshot of the Query Filters panel in your View editor? Please open the video-kategoria filter and take a screenshot showing the settings. If you cannot see the Query Filter panel, please scroll to the top right corner and click "Screen Options" to open the Query Filter panel.
Next, please tell me the slug and the id of the video-kategoria term Szabályismertető. You should be able to find the slug for this term in wp-admin > Videos > Video Kategoria. When you click or hover over the term, you should see the tag_ID appear in the link URL. Screenshot attached here.
Hi, I find the first Panel, but other panel I don't ( Videos/Videokategoria ). I make a picture of the Toolset / Custom Fields / Jatek videó / Edit Group. Sorry but I didn't make the website I just took over and I don't really understand the Toolset.
This is what I see at the admin URL. It seems that there is an IP- or location-based restriction in effect for this site, and I'm unable to see the login form. I'm in USA. Is it possible to configure the restriction temporarily to allow US-based visitors? Or can you disable the restriction temporarily?
Okay thanks, I was able to log in and take a closer look. It seems that this View displays a repeatable field group (RFG) - Videók Játékhoz. This RFG is set up in a field group called Játék videó (embed), and you can see it here:
hidden link
This RFG includes a custom field Videó kategória, and the front-end filter is set up to filter by this custom field. I thought Videó kategória was a custom taxonomy, but I see now it is a custom field. This makes sense now, and I can see that the filter button/link URLs are actually correct like this:
Szabályismertető: hidden link
Bemutató – Review: hidden link
Kidobozolás – Unboxing: hidden link
So I see no problem with the URLs now, these seem accurate.
In the View editor, I see a Post Relationship Query Filter:
hidden link
See query-filter.png
This filter may be unnecessary. It seems this View should show all the RFG entries from all Products, and allow the User to filter by the Videó kategória custom field. Is that correct? Or should the View only show RFGs from one specific Product?
- If the View should show all RFGs from all Products, then you must delete the post relationship Query Filter in the View editor.
- If the View should show only RFGs from one specific product, then you must select a specific product in the Query Filter settings.
Thank you for your patience. I deleted the relationship Query Filter in the View editor, but the category query not improved. My question is why this problem occurred after the "Toolset Layout" update? The settings have not changed on our site. The development didn't include any extra parts that might conflict with our old settings?
