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[Closed] Images blurry pictures/images iPad only

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 2 years, 7 months ago.

Assisted by: Waqar.

Author
Posts
#2340083

After we upload the images, we. Noticed all the images we
Are blurry on the iPad. What can we do to insure they are clear for everts time

I expected to see:

Instead, I got:

#2340275

Hi,

Thank you for contacting us and I'd be happy to assist.

I've checked the images used on the page and they're being loaded in thumbnail size with a width of '565px'. This should be enough for the column layout that the page is using and shouldn't result in any blurring or stretching.

Can you please share the screen size and the type of iPad that you're using for this test? A screenshot of the blurred image would also help in troubleshooting this further.

regards,
Waqar

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