Image Not Updating

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Content Templates, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 5 years, 6 months ago.

Assisted by: Waqar.

Author

Posts

April 30, 2019 at 11:14 am #1237716

MarcelS443

Hey Guys,

I am trying to simply load an image into the content template, but when I tell beaver builder to use a custom post field, and I use the field name for the image, it does not update the image...

Basically I have 2 images, 1 get's updated when I change between posts, but my row's image does not, it remains the same one, even though their source is the same... Would you be able to help me take a look?

May 1, 2019 at 11:12 am #1238132

Waqar

Hi Marcel,

Thank you for waiting, while I performed some tests.

During troubleshooting, I was not able to reproduce this issue on my test website, with a similar row area's background image, coming from a custom field.

It seems that the issue is limited to your website and some cache or code optimization feature is conflicting with the background styles.

I'll recommend to temporarily disable all cache and code optimization features at the plugins and the hosting level and make sure all the plugins are updated to their latest versions.

In case the issue still persists, you're welcome to share a clone/backup of your website, for more in-depth troubleshooting. Here is the guide on sharing the website's copy:
https://toolset.com/faq/provide-supporters-copy-site/

I've set your next reply as private so that you can share the information securely.

regards,
Waqar