If Posts 'access' disabled and using WooCommerce then no access to admin dash

This thread is resolved. Here is a description of the problem and solution.

Problem: When I create Custom Role in Access, if I do not give the user access to the post-type 'Posts' then they have no access to the admin dashboard - either in the front-end or via the admin URL. They keep getting forwarded directly to the WooCommerce dashboard and they get no admin toolbar either. I can think of situations (such as mine) where I want users to access some post-types but NOT be able to create Posts (i.e. news items).

Solution: Update to Access 2.8 to receive the fix for this issue, so that Access will override WooCommerce's built-in limitation.

This support ticket is created 5 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Tagged: Access plugin, Controlling access to admin function, Custom roles

This topic contains 6 replies, has 2 voices.

Last updated by Gavin 5 years, 3 months ago.

Assisted by: Christian Cox.

Author

Posts

August 13, 2019 at 4:31 pm #1315683

Gavin

A behaviour that threw me - which may or may not be documented - is that when I create Custom Role in Access, if I do not give the user access to the post-type 'Posts' then they have no access to the admin dashboard - either in the front-end or via the admin URL. They keep getting forwarded directly to the WooCommerce dashboard and they get no admin toolbar either.

I can think of situations (such as mine) where I want users to access some post-types but NOT be able to create Posts (i.e. news items). For my application it's not mission critical but I thought it might be worth mentioning it. All other aspects of Access are working as expected.

August 14, 2019 at 12:25 pm #1316325

Christian Cox

After a bit of debugging, my 2nd tier team gave me this feedback:
As soon you active WooCommerce...the User would only be able to access the backend if:
- he has Post Edit Rights (edit_posts)
- or, if Posts are controlled with Access and the Subscriber is given Edit Rights at least there
- or, if you grant the user manage_woocommerce rights

We've created an internal ticket to clarify how Access should work in this case, and I'll keep you posted here as I receive more information.

August 14, 2019 at 12:46 pm #1316349

Gavin

Thanks Christian.

August 25, 2019 at 9:50 pm #1323963

Christian Cox

Our developers have informed me that this issue will be resolved in Access 2.8 such that Access will override WooCommerce's built-in limitation here. I'll keep you posted as I receive additional information about the upcoming release.

August 27, 2019 at 10:42 am #1325069

Gavin

Thank you.

September 24, 2019 at 6:51 pm #1347507

Christian Cox

Hi, you can now find Access 2.8 available for download or automatic update. Please update your Toolset plugins to use the latest versions and let me know if the problem is not completely resolved. Thank you!

September 27, 2019 at 8:05 am #1349853

Gavin

My issue is resolved now. Thank you!