If a search has no results, show another search

This support ticket is created 2 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	14:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 2 years, 3 months ago.

Assisted by: Shane.

Author

Posts

January 14, 2022 at 9:50 am #2266343

Jaime

Tell us what you are trying to do?
I have a text search to search "Locations". It's possible not to find the "Location" you're looking for. If this happens, instead de "No items found" message, I would like to display a new search to "Provinces".

Is there any documentation that you are following?
I didn't fund anything related.

What is the link to your site?
hidden link

It's a developing site, so you can have a look without problem

January 14, 2022 at 2:48 pm #2266557

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jaime,

Thank you for getting in touch.

Assuming here that you're using the classic view setup to do this search then you should just be able to add the secondary search view's shortcode to the 'No Results Found' section.

This should allow you to display your next search if there view returns no results found.

A similar setup can be done if you're using the blocks builder as well.

Thanks,
Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.