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[Resolved] I somehow lost an archive template when moving a site to new URL

This support ticket is created 2 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 18 replies, has 2 voices.

Last updated by Waqar 2 years, 2 months ago.

Assisted by: Waqar.

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#2478087

Thank you for sharing this update and for the permission.

I've downloaded the website's clone and will be running some in-depth testing.

I'll keep you updated on the progress and thank you for your patience.

#2480033

Thank you for waiting.

I've completed some testing with the "Customify" theme on your website's clone as well as on my test website. I can confirm that this issue is related to the styles loaded by the theme, which interferes with the styles of the wizard that shows when creating Toolset views and archives:

We have an internal ticket open for this already, but, it won't be possible to share any time estimate for the fix:
https://toolset.com/errata/customify-theme-interferes-with-view-block-styling-in-backend-editor/

A workaround that you can follow is to temporarily switch to a different theme ( like Twenty Twenty-One ) and complete the initial wizard to create a new archive. Once the archive has been created, you can switch back the theme and you'll be able to make further changes to the newly created archive, without any difficulty.

#2480673

OK, switching the theme and rebuilding the archive under a different theme worked. I see now that I wasn't seeing another Next button to get me past where I was stuck.

Our archive page is rebuilt and displaying as it should here:

hidden link

Thanks a bunch!

#2482349

The archive looks good and glad that it's sorted now.

You're welcome to mark this ticket as resolved and start a new one, for each new question or concern.