Skip Navigation

[Resolved] I see the some of the images are blurry

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 1 year, 8 months ago.

Assisted by: Luo Yang.

Author
Posts
#2443917

Ok I am now seeing the images and dogs. Some images are still missing. I think my client is doing this from their phone, not a computer. Maybe the featured image is being skipped. I see the some of the images are blurry. What causes that?

#2443925

Hello,

For the issue: some of the images are blurry

It seems to be a feature of your theme "Themify Ultra".

You can try this:
1) Switch to WordPress default theme 2021,
2) Test it again:
hidden link
There isn't blurry images

You can contact "Themify Ultra" theme author for it.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.