[Closed] I opend two tickets in the last two days and they where closed and by the tech.

[Author]

Posts

[jeffS-20]

Tell us what you are trying to do? See closed tickets

Is there any documentation that you are following? search function

Is there a similar example that we can see?

What is the link to your site?

[Luo Yang]

Hello,

I have checked your ticket list:
https://toolset.com/forums/users/jeffs-20/

There are three tickets are in "Closed" status, which two do you want to open?

I can reopen them as your request.

[jeffS-20]

The tickets related to custom fields affecting more than one page.

[Luo Yang]

I am not sure which two tickets are you mentioned above:

The tickets related to custom fields affecting more than one page.

Please just point out those thread URLs, thanks

[jeffS-20]

Here is the problem:
I have custom field called: Page Category associated with webpages
When I change the Page Category field in the Public Event Page (hidden link) it also changed the Page Category on the home page (hidden link). I noticed that the bug links other pages as well, but not all pages.

[Luo Yang]

The problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP code snippets, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

4) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, also point out the problem page URLs, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/