Tell us what you are trying to do? i have used toolset since 13 march and it was working fine with the lodgix vacation rental search engine. but suddenly the labels of the search engine of lodgix dont appear. when i deactivate all the toolset plugins, the labels appear when i activate the toolset plugins the labels dissapear. but it has been working fine since 13 march with toolset and lodgix labels.
toolset access, toolset maps, toolset types, toolset blocks, toolset forms
Is there any documentation that you are following? no as this is a specific issue.
Is there a similar example that we can see?
What is the link to your site? hidden link
Hi,
Thank you for contacting us and I'd be happy to assist.
Can you please share temporary admin login details of the website where this can be seen?
It would also help if you could share some screenshots or a screen capture video showing the exact steps to see the issue.
Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.
regards,
Waqar
dear,
i still have had no answer. i really would like to be able to keep the toolset plugin. i asked also the lodgix plugin if they can solve it. i will keep you posted but can you please have a look.
Thank you for sharing the admin access.
During troubleshooting, I noticed that your website's active theme "Rambo" is already loading the Bootstrap styles. But in the Toolset settings at WP Admin -> Toolset -> Settings -> General, the "Toolset should load Bootstrap 4" option was selected for "Bootstrap loading".
This repeated loading of the Bootstrap styles was resulting in the conflict with how the labels in the search form are displayed. I've changed that setting to the "The theme or another plugin is already loading Bootstrap 3" option and those labels are showing correctly now.
It is impossible for any WordPress plugin or theme to claim that there won't be any compatibility issues in the future, as WordPress, themes, plugins, and browsers, etc are always evolving with newer updates and changes. But we're very eager to resolve any compatibility issues, if and when they're discovered. You're welcome to get in touch with us, anytime, you notice something out-of-place and we'll do our best to assist you with the best possible solution.
My issue is resolved now. Thank you!
dear,
now i remember why i changed to bootstrap to toolset, because i was making a front end form. I can put the fields horizontal when i edit post forms, but when i display the form on a page, the fields are not next to eachother on front end, but vertical.
that is why I changed it to bootstrap 4 toolset, cause then the fields are horizontal , but then the labels of the lodgix are not displaying as my theme uses bootstrap. so if i use the setting theme uses bootstrap i cant make the fields horizontal? or do you know how to get them horizontal? if not possible, i will just put them one by one.
also the fields are not all on the same line. see first 2 images. the last 2 images are about the the horizontal fields .
thank you
regards
inge
Dear,
i know now why i changed it to bootstrap 4. because i was making a front end form. and i wanted some fields displayed horizontal but it doesnt display them horizontal, if i change to toolset 4 or 3 bootstrap then the fields of the front end form are horizontal, but then the labels of the lodgix don't work, as my theme like you said uses bootstrap.
so how do i get the fields horizontal with the setting that the theme uses bootstrap? or is that not possible? do you know how to put them horizontal? if not possible i wil leave them vertical.
also they are now vertical but the fields dont start at the same line. see images.
i can not see if this ticket is re-opened, can you let me know if you received my message, as i sent it already twice with images but i cant find or see my messages.
regards
inge
Thanks for writing back.
The main challenge or issue here is that the "Rambo" theme that you're using is loading a very old (2.3.0) version of Bootstrap.
( {yourwebsite.com}/wp-content/themes/rambo/css/bootstrap.css )
And the Toolset plugins are designed to work with the more updated Bootstrap versions 3 and 4.
The ideal solution would that you can get in touch with the "Rambo" theme's author/support and request them to share an updated release of the theme that uses a more up-to-date Bootstrap ( at least version 3 ).
If that option doesn't work, you have these options:
1. You can switch to a different theme that either doesn't load Bootstrap styles on its own or loads version 3 or 4.
( Toolset's recommended themes are listed at https://toolset.com/documentation/recommended-themes/ )
OR
2. You can load the Bootstrap 4 from the Toolset's settings and for any conflict that arises, like this search field label conflict, you'll need to include some custom CSS code, to fix it case-by-case.
To fix the search form labels with Bootstrap 4 loaded from Toolset, you can include the following CSS code through WP Admin -> Appearance -> Customize -> Additional CSS:
form.ldgxRentalSearchForm .ldgxRentalSearchDiv .input-group {
position: static;
}
For more personalized assistance around custom code, you can also consider hiring a professional from our list of recommended contractors:
https://toolset.com/contractors/
dear,
all was working, until i bought rambo theme pro, as i need to buy that to get suppport for WPML as i need to have the website in spanish, dutch, french and german at least. the lodgix plugin works with rambo but apparently not with rambo pro. two extra things that i added is rambo theme pro and wmpl plugins.
i have put that code in the additional css of the theme rambo pro and the labels are showing, but if i click on search button of the lodgix plugin, i get a page with a search bar not on its place and black screens. i have sent this to lodgix as well. but could you write me another code, i will pay for it if necessary?
if i take rambo theme and not pro, lodgix is working. with the pro theme not anymore, but i need to have the pro theme as that supports WPML.
Can you help me please?
Thanks for sharing the update and glad that the CSS code worked.
I can see the issue on the search results page, but that conflict doesn't involve Toolset plugins and is between the Rambo Pro theme and the Lodgix plugin.
As much as we would like to help, 1-1 custom code assistance is beyond the scope of support that we provide. But if you've written to Rambo theme's support, I'm hopeful that they'll be able to share some fix or workaround.
If they can't, I'll recommend switching to a different theme, as I suspect that you'll keep running into similar style conflicts.
In case you decide on keeping the Rambo Pro theme and would like to hire someone to write custom CSS code to fix these style conflicts, the list of our recommended contractors is at :
https://toolset.com/contractors/
dear,
i have taken back the old rambo theme and added your code and i made a page in spanisch to see if it works, the wpml and seems to work so i do not need pro, so i ll try to get a refund of the pro theme. the menu is in spanish , the text comes in spanish, so i maybe misunderstand that i needed pro to have get wpml support. but thank you for your assistance and help. for now with the old rambo theme and toolset on bootstrap 4 and your code, labels are appearing, search page of lodgix works and horizontal fields. and spanish language, so all good at the moment. THANK YOU FOR YOUR HELP.
Glad I could help.
You're welcome to mark this ticket as resolved and start a new one for each new question or concern.
