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[Resolved] I need to maintain filters showing even if no results

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user wanted to show all his filter values .

Solution:

The solution for this can be seen below.
https://toolset.com/forums/topic/i-need-to-maintain-filters-showing-even-if-no-results/#post-877510

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Guilherme Sampaio 5 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#877325
aaaaaaaaaaaaaaaaaaaa from 2018-05-11 14-38-19.png

Tell us what you are trying to do?

- i have created a parametric search and some filters don't have data. So, they are not displaying. My client wants these filters with 0 results continue to be shown.

On the image you can see the label "ESCOLAS", but there is no item related to the terms of Escolas, so it doesn't show the filters. We want the filters to be present even if 0 results to show to the user that the options exists.

#877510

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screen Shot 2018-05-11 at 2.30.43 PM.png

Hello,

Thank you for contacting our support forum.

Actually what you can do is to adjust your parametric search settings to reflect my settings in the screenshot .

First you must select "Let me choose individual settings manually" under the custom search settings.

Thanks,
Shane

#901312

If you put the print from all the page would be easier for me, but I have managed to make this work with your help, thank you.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.