This thread is resolved. Here is a description of the problem and solution.
Problem:
The customer could not update Toolset because the Commercial tab showed the message that the subscription was expired and the plugin was not marked as up to date.
Solution:
The site key needed to be revalidated. The customer was advised to unregister Toolset from the site from the Commercial tab, then register it again using a newly generated site key from toolset.org. This resolved the issue.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
This topic contains 1 reply, has 1 voice.
Last updated by 1 month ago.
Assisted by: Christopher Amirian.
I am trying to: update the plugin
Link to a page where the issue can be seen: hidden link
I expected to see: green "Up to date"
Instead, I got: Subscription expired. You need to either purchase a new subscription or upgrade if available.
If you have already purchased or renewed your subscription and you can still see this message, please revalidate your subscription
