I have renewed the plugin but toolset still says expired

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 1 reply, has 1 voice.

Last updated by Christopher Amirian 5 days, 17 hours ago.

Assisted by: Christopher Amirian.

Author

Posts

March 27, 2026 at 2:42 pm #2853865

janellC

I am trying to: update the plugin

Link to a page where the issue can be seen: hidden link

I expected to see: green "Up to date"

Instead, I got: Subscription expired. You need to either purchase a new subscription or upgrade if available.
If you have already purchased or renewed your subscription and you can still see this message, please revalidate your subscription

March 29, 2026 at 6:44 am #2854133

Christopher Amirian

Supporter

Languages: English (English )

Hi,

Welcome to Toolset support. Would you please follow the steps below?

- Make sure that you are logged in toolset.org.
- Go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)".
- Click the "Unregister Toolset from this site" link. (Your data will be safe)
- Click the "Register Toolser" at the right section of the screen.
- Click the "Get a key for this site" link annotated in the screenshot below.
- A new page will open up and the auto-generated key will show in pop-up.
- Copy the key and paste it into the "Site Key" input box annotated in the screenshot below.
- Click the "OK" button.

Thanks.