Tell us what you are trying to do?
On this page: hidden link I have a search drop down from which I can select the reviewer and it will show all the reviews written by that reviewer. This works well for all but one reviewer - Ateş Orga - and that is possibly because of the accent on the 's'. I have tried setting the search to 'like' as well as 'equal' the field, but that seems to make no difference.
Is there any documentation that you are following? Not really
Is there a similar example that we can see?
If you click on the reviewer list you will see his name. Click on it and it stays there briefly before reverting to "All Reviewers". If you are quick and select the name and hit submit it comes back "No items found"
There are reviews written by this reviewer, for example:
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What is the link to your site? See above
Hello,
Yes, you need to avoid use special characters in option value.
I assume we are talking about custom select field "reviewer" created with Types plugin.
If it is, you can try these:
1) Dashboard-> Toolset-> Custom Fields, find and edit the custom field "reviewer", find the option "Ateş Orga", change the option's "Custom field content" to some simple value, for example: Ates-Orga, save the field group
2) Edit those three posts you mentioned above, save them all, and test again.
Hi Luo,
Thank you for coming back to me. Yes special characters in the option for the drop-down is exactly what I am talking about, though with the WWW being international, I am surprised that it is still a problem.
I could change all instances of the name to "Ates Orga" leaving out the cedilla (in fact that is what he said I might do) however before I do that I can't follow your suggestions.
When I go Dashboard>Toolset>Custom Fields I can see "Custom Field Groups" and there is a Field Group for Reviewers. If I edit that, I can edit the field group for things like the slug name, default value etc but I see no where to change the options for Ates Orga. Maybe I am missing something.
Kind regards,
Chris
How do you setup the field "reviewer"?
I have checked the screenshots you mentioned above, there isn't any field using name "reviewer".
Then I tried it in my localhost with a fresh WP installation + the latest version of Toolset plugins, use below steps:
1) Create a select field "reviewer" with some options, including "Ates Orga"
2) Create a page with with a view block, enable AJAX search, and filter by above select field "reviewer", it works fine, see my screenshot reviewer.JPG
Please provide detail steps to duplicate the same problem, I need to test and debug it in my localhost, thanks
Hi Luo,
Thank you for coming back to me and I am sorry for not getting back to you sooner but we had a public holiday last weekend and I was away.
I am confused what you meant by your point (1) - Create a select field "reviewer" with some options, including "Ates Orga". When I originally set up the pages I used Toolset Views as blocks was not out then. Since that point I have installed blocks and Toolset has disabled views as apparently you cannot have both. I am however assuming that everything that worked with views still works with blocks.
If I go to the Toolset menu, the fifth item down is "Custom Fields". If I select that item I get the page that sets up the custom fields group. I have one called "Field Group for Reviewers". If I edit that item I get the three fields Biography, First-name and Last-name. You will not see a field called "Reviewer" because the Post-title field is the reviewer's name and, in fact, the first-name and last-name fields are not used.
Looking at it again, I could quite easily dispense with all three custom fields, and just keep the custom post type, putting the biography into the main text field instead.
This is all superfluous really, as my key point was, when I was doing a drop-down search I could not locate a reviewer with an accented character in his name. I think that it would probably be easier to simply display the first name + last name combination (with the accented characters) and keep the title field without the accented characters for searching. Does that sound like a better option to you?
Chris
The steps you provided above are not clear, I am not sure how do you setup the field "reviewer" in custom search form.
If there isn't custom field "reviewer", how do you display the field "reviewer" in custom search form? with custom codes or other plugins?
Please provide detail steps to duplicate the same problem, thanks
Hi Lou,
There is no field "reviewer". As I said in my earlier post, I am using the title field as the name of the reviewer.
Let's not worry about it - I am changing that one reviewer's name so that it does not include the accent as that is a simpler way to deal with it.
Thank you for your help trying to sort it anyway.
Chris
My issue is resolved now. Thank you!
