Skip Navigation

[Resolved] I have a bug when creating a wordpress archive

This thread is resolved. Here is a description of the problem and solution.

Problem:

Can not edit Toolset WordPress Archive.

Solution:

There should be some JS/PHP errors in your website, I suggest you try these:

https://toolset.com/forums/topic/i-have-a-bug-when-creating-a-wordpress-archive/#post-2152457

Relevant Documentation:

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 5 replies, has 2 voices.

Last updated by frederiqueC 3 years, 2 months ago.

Assisted by: Luo Yang.

Author
Posts
#2151443

I am French so sorry for my English.

I am trying to: create an archive wordpress with toolset

Link to a page where the issue can be seen: wp-admin > toolset > archive wordpress

I expected to see: The interface to create a wordpress archive

Instead, I got:three buttons with "attempt to recover", "copy error" and "copy post text". None of the three buttons work.

Please, help me.

#2152169

Hello,

The URL you provided in above private message is not valid, and I have requested the access to your Google drive disk link, please grant it, and point out the problem WordPress Archive URLs, then update here.

#2152419

1. is it possible to modify the previous message so that I can change the url?

2. Do you think it's a good idea to uninstall the toolset plugins and start all over? I haven't done much on it.

#2152457

According to the description you provided described above:
https://toolset.com/forums/topic/i-have-a-bug-when-creating-a-wordpress-archive/#post-2151443

There should be some JS/PHP errors in your website, I suggest you try these:
1) Remove the problem WordPress Archive, and create a new one
2) Check if there is any JS/PHP errors in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
3) Check if there is any compatibility issue:
deactivate all other plugins, and switch to WordPress default theme 2021, and test again

And I have enabled the private message box, if you need more assistance for it, please provide your website credentials in it, also point out the problem WordPress Archive URLs

#2152485

Hello,
My problem came from the "Yet Another Stars Rating (Premium)" plugin. I will see to reactivate it later.

For now, my problem is resolved.

Thank you!

#2152487

My issue is resolved now. Thank you!