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[Resolved] I have a bug when creating a wordpress archive

This thread is resolved. Here is a description of the problem and solution.

Problem:

Can not edit Toolset WordPress Archive.

Solution:

There should be some JS/PHP errors in your website, I suggest you try these:

https://toolset.com/forums/topic/i-have-a-bug-when-creating-a-wordpress-archive/#post-2152457

Relevant Documentation:

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 2 voices.

Last updated by frederiqueC 3 years, 4 months ago.

Assisted by: Luo Yang.

Author
Posts
#2151443

I am French so sorry for my English.

I am trying to: create an archive wordpress with toolset

Link to a page where the issue can be seen: wp-admin > toolset > archive wordpress

I expected to see: The interface to create a wordpress archive

Instead, I got:three buttons with "attempt to recover", "copy error" and "copy post text". None of the three buttons work.

Please, help me.

#2152169

Hello,

The URL you provided in above private message is not valid, and I have requested the access to your Google drive disk link, please grant it, and point out the problem WordPress Archive URLs, then update here.

#2152419

1. is it possible to modify the previous message so that I can change the url?

2. Do you think it's a good idea to uninstall the toolset plugins and start all over? I haven't done much on it.

#2152457

According to the description you provided described above:
https://toolset.com/forums/topic/i-have-a-bug-when-creating-a-wordpress-archive/#post-2151443

There should be some JS/PHP errors in your website, I suggest you try these:
1) Remove the problem WordPress Archive, and create a new one
2) Check if there is any JS/PHP errors in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
3) Check if there is any compatibility issue:
deactivate all other plugins, and switch to WordPress default theme 2021, and test again

And I have enabled the private message box, if you need more assistance for it, please provide your website credentials in it, also point out the problem WordPress Archive URLs

#2152485

Hello,
My problem came from the "Yet Another Stars Rating (Premium)" plugin. I will see to reactivate it later.

For now, my problem is resolved.

Thank you!

#2152487

My issue is resolved now. Thank you!