i get the attached error.

This thread is resolved. Here is a description of the problem and solution.

Problem:

Some JS errors when edit Toolset forms.

Solution:

It should be some compatibility issues with plugins:

- File Manager Advanced
- FileBird

Relevant Documentation:

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.94 hours from now. Thank you for your understanding.

This topic is split from https://toolset.com/forums/topic/checkboxes-for-allowing-users-to-user-user-registration-form-not-working/

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Access plugin

This topic contains 6 replies, has 2 voices.

Last updated by Ido Angel 4 years, 10 months ago.

Assisted by: Luo Yang.

Author

Posts

January 8, 2020 at 12:54 pm #1446579

Ido Angel

already tried disabling all plugins and using the 2020 theme - still the same.
In the console window, when editing the form, i get the attached error.

January 8, 2020 at 12:58 pm #1446593

Luo Yang

Hello,

There isn't the same problem in my localhost with your database dump file, see screenshot.

So it should be a compatibility or server issue of your website, if you need assistance to locate the problem, please provide a test site with the same problem, fill below private message box with website credentials and FTP access, I need to test and debug it in a live website

January 8, 2020 at 1:05 pm #1446607

Luo Yang

Can you provide the FTP access too?
It is required to debug such kind of problem, private message box enabled again, thanks

I will check it in tomorrow morning.

January 9, 2020 at 4:21 am #1447985

Luo Yang

Your website is using 35 plugins and a custom theme, I need your permission to deactivate plugins and switch theme, please backup your website first, then update here.

January 9, 2020 at 11:55 am #1448567

Ido Angel

Hey
Best use a dev site, same preferences:

hidden link

thx!

January 10, 2020 at 7:52 am #1450187

Luo Yang

Thanks for the details, I can log into your website, here are what I found, after deactivate below three plugins:
- File Manager Advanced
- FileBird

I can see the Toolset forms works fine, no JS errors, can you comfirm it? thanks

January 10, 2020 at 8:02 am #1450219

Ido Angel

My issue is resolved now. Thank you!
I guess I had to cleanup the taxonomies, because earlier with all plugins deactivated the problem perssisted.
Thanks Luo!