i get the attached error.

This thread is resolved. Here is a description of the problem and solution.

Problem:

Some JS errors when edit Toolset forms.

Solution:

It should be some compatibility issues with plugins:

- File Manager Advanced
- FileBird

Relevant Documentation:

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic is split from https://toolset.com/forums/topic/checkboxes-for-allowing-users-to-user-user-registration-form-not-working/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Access plugin

This topic contains 6 replies, has 2 voices.

Last updated by Ido Angel 5 years, 1 month ago.

Assisted by: Luo Yang.

Author

Posts

January 8, 2020 at 12:54 pm #1446579

Ido Angel

already tried disabling all plugins and using the 2020 theme - still the same.
In the console window, when editing the form, i get the attached error.

January 8, 2020 at 12:58 pm #1446593

Luo Yang

Hello,

There isn't the same problem in my localhost with your database dump file, see screenshot.

So it should be a compatibility or server issue of your website, if you need assistance to locate the problem, please provide a test site with the same problem, fill below private message box with website credentials and FTP access, I need to test and debug it in a live website

January 8, 2020 at 1:05 pm #1446607

Luo Yang

Can you provide the FTP access too?
It is required to debug such kind of problem, private message box enabled again, thanks

I will check it in tomorrow morning.

January 9, 2020 at 4:21 am #1447985

Luo Yang

Your website is using 35 plugins and a custom theme, I need your permission to deactivate plugins and switch theme, please backup your website first, then update here.

January 9, 2020 at 11:55 am #1448567

Ido Angel

Hey
Best use a dev site, same preferences:

hidden link

thx!

January 10, 2020 at 7:52 am #1450187

Luo Yang

Thanks for the details, I can log into your website, here are what I found, after deactivate below three plugins:
- File Manager Advanced
- FileBird

I can see the Toolset forms works fine, no JS errors, can you comfirm it? thanks

January 10, 2020 at 8:02 am #1450219

Ido Angel

My issue is resolved now. Thank you!
I guess I had to cleanup the taxonomies, because earlier with all plugins deactivated the problem perssisted.
Thanks Luo!