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[Closed] I enabled Toolset Access and it produced this conflict with my email services

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This topic contains 6 replies, has 2 voices.

Last updated by Waqar 2 months ago.

Assigned support staff: Waqar.

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#2174651

Tell us what you are trying to do?
I enabled Toolset Access and it produced this conflict with my email services plugin Mailhawk. Can you please fix:

Attention: It looks like another plugin is overwriting the wp_mail function. This means MailHawk will not be able to send your WordPress emails.
wp_mail is defined in: /home/581668.cloudwaysapps.com/stpapzytms/public_html/wp-includes/pluggable.php
One of your plugins is including pluggable functions from WordPress before it should. This is causing a conflict with Groundhogg.

Mailhawk needs to send all mail please.

Is there any documentation that you are following?
hidden link

Is there a similar example that we can see?

What is the link to your site?

#2174663

The issue is this:
One of your plugins is including pluggable functions from WordPress before it should. This is causing a conflict with MailHawk and potentially other plugins you are using. You will have to deactivate your plugins one-by-one until this notice goes away to discover which plugin is causing the issue.

It is Toolset Access , can you please fix?

#2175843

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

I scanned through the Toolset Access plugin's code and couldn't find anything related to the "wp_mail" function.

Also, I logged in to your website's admin area and noticed that the Toolset Access plugin is active, but that conflict notice is no longer showing.

Have you tested sending out some emails from your website, with Toolset Access active to see if they are being sent? Is there any email log on the website, where the failed emails can be seen?

regards,
Waqar

#2187571

hidden link
One of your plugins is including pluggable functions from WordPress before it should. This is causing a conflict with Groundhogg/b> and potentially other plugins you are using. You will have to deactivate your plugins one-by-one until this notice goes away to discover which plugin is causing the issue.

See email from Groundhogg

Hi Brandon,

It looks like toolset is including pluggable.php from WordPress core BEFORE the plugins_loaded hook is done.

This is a No-No, and they should really consider an alternative method to using pluggable functions in their plugin as this will not only cause a conflict with Groundhogg and mailhawk, but any other plugins overwriting pluggable functions as well.

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--
Adrian Tobey
help@mailhawk.io
{#HS:1637006214-7121#}
On Tue, Sep 21, 2021 at 2:58 AM EDT, Brandon Rogers <Brandon@currentdebate.org> wrote:
I enabled Toolset Access (seemingly unrelated) then:
Attention: It looks like another plugin is overwriting the wp_mail function. This means MailHawk will not be able to send your WordPress emails.

wp_mail is defined in: /home/581668.cloudwaysapps.com/stpapzytms/public_html/wp-includes/pluggable.php

Change your WordPress Default email service

One of your plugins is including pluggable functions from WordPress before it should. This is causing a conflict with Groundhogg/b> and potentially other plugins you are using. You will have to deactivate your plugins one-by-one until this notice goes away to discover which plugin is causing the issue.
It is Toolset Access: hidden link
Can you please tell me what we need to change in pluggable.php to fix this (attached).

#2187575

Its Toolset Forms

#2187577

Toolset Access also triggers the warning.

#2187689

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for writing back.

I can share this report with the concerned team for further investigation, but, to do that, I'll need the information that I requested in my last reply:

"
> Have you tested sending out some emails from your website, with Toolset Access active to see if they are being sent?
> Is there any email log on the website, where the failed emails can be seen?
"

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