I cannot get the message system to work in my site

This support ticket is created 2 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Luo Yang 2 years, 9 months ago.

Assisted by: Luo Yang.

Author

Posts

March 2, 2022 at 7:20 pm #2306919

acts-1224C

Hello,
I wanted to ask if it is possible for Chris to help me with this issue.
I have a membership site and I needed the messaging system to work for contractors to be contacted when someone reads their page and desires their service.

Chris was going to help me but I had an issue within my site related to relationships that took some time for me to fix and I lost that support ticket request.

Thanks

March 3, 2022 at 8:13 am #2307289

Luo Yang

Hello,

Christian isn't available, please provide your website credentials in below private message box, also describe detail steps for the issue, thanks

March 14, 2022 at 7:00 am #2315991

Luo Yang

The Toolset message system is based on WordPress users, and it can display the new message link in the author archive page. See our document:
https://toolset.com/documentation/legacy-features/miscellaneous/how-to-create-a-messaging-system-with-toolset/#snippet-for-an-author-archive
section "Snippet for an author archive"

I suggest you try to follow above document to setup message system in your website first, then add the new message link in single mentor or coach post