I cannot edit a taxonomy term

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Setting up custom taxonomy, Types plugin

This topic contains 3 replies, has 2 voices.

Last updated by Waqar 5 years, 4 months ago.

Assisted by: Waqar.

Author

Posts

June 26, 2019 at 4:05 am #1277017

Darryl

I have a custom post type with a custom taxonomy assigned.
When I hover over the terms I get the top to Edit, Quick Edit, Delete, View for three of the terms but the fourth only gives me the option to View.

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June 26, 2019 at 5:48 am #1277051

Waqar

Hi Darryl,

Thank you for contacting us and I'd be happy to assist.

I performed some tests on my website with custom taxonomy terms but couldn't reproduce this.

I'll recommend testing this term with all plugins disabled and a default theme like "Twenty Nineteen". If it is fixed, you can start activating the plugins and the actual theme, one-by-one, to narrow down to a possible conflict.

In case the issue still persists, you can share temporary admin login details, in reply to this message, so that I can log in and troubleshoot.

Note: Your next reply will be private and though no changes will be made on your website, please make a complete backup copy, before sharing the access details.

I hope this helps and let me know how it goes.

regards,
Waqar

July 4, 2019 at 6:06 pm #1284251

Darryl

Hi Waqar, I'm not sure why but the problem seems to have gone away. Caching or a new version of a Toolset plugin? I have no idea.

July 5, 2019 at 4:46 am #1284467

Waqar

Hi Darryl,

Thanks for the update and glad that it is fixed.

This is indeed odd, but in case you experience something similar again, please let us know, so this can be investigated in depth.

regards,
Waqar