I am trying to import a zip file for types 3.3 but I get data to import invalid

This thread is resolved. Here is a description of the problem and solution.

Problem:

Export/import Types setting file, but I get this error:

Data to impot notset or not valid

Solution:

Please check these:

https://toolset.com/forums/topic/i-am-trying-to-import-a-zip-file-for-types-3-3-but-i-get-data-to-import-invalid/#post-1242782

Relevant Documentation:

https://toolset.com/documentation/user-guides/how-to-importexport-types-structures/

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Import and export

This topic contains 6 replies, has 2 voices.

Last updated by coleM 5 years, 8 months ago.

Assisted by: Luo Yang.

Author

Posts

May 8, 2019 at 8:58 pm #1241225

coleM

I'm trying to Import types 3.3

What is the link to your site? hidden link

May 9, 2019 at 5:03 am #1241322

Luo Yang

Hello,

Are we talking about installing Toolset Types plugin in your website?
If it is, I suggest you check these:
1) Your webserver is satisfied with Toolset requirement
https://toolset.com/toolset-requirements/

2) Install the Types plugin manually, you can download it here:
https://toolset.com/account/downloads/

3) Also check if there is any PHP error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

May 9, 2019 at 3:08 pm #1241772

coleM

Yes I am trying to install the plug in on word press. I already downloaded the file but I cannot import it.

May 10, 2019 at 2:47 am #1241973

Luo Yang

Do you get any PHP debug logs/error message? can you share it?
See the document I mentioned above:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

May 10, 2019 at 2:36 pm #1242248

coleM

This is the only error I'm getting.

May 13, 2019 at 3:27 am #1242782

Luo Yang

Thanks for the details, but you did not provide the PHP debug logs.

And the problem you mentioned above is abnormal, please check these:
1) Make sure both of your websites(Original website + new target website) are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case there is any other compatibility problem, please deactivate all other plugins and switch to wordpress default theme 2019 in both websites.

3) Follow our document to export/import Types setting file, and test again.
https://toolset.com/documentation/user-guides/how-to-importexport-types-structures/

If you need more assistance for it, please provide both website credentials (Original website + new target website) in below private message box, I can try to get the PHP debug logs in your websites.

May 15, 2019 at 3:25 pm #1244108

coleM

My issue is resolved now. Thank you!