My website is now registered to Toolset, and I am using this key : hidden link to register to the plugin to my website but it is not working.
hidden link
This is my website hidden link
Please help in this
Hello,
The problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset Types plugin, you can download it here:
https://toolset.com/account/downloads/
2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, deactivate all custom PHP/JS code snippets, and test again
3) Follow our document to generate the Toolset Site key and test again:
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed
section "Automatic Installation (once you have Types plugin installed)"
Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
I checked the Types plugin version, and I am using the latest one: hidden link
I am creating this website from scratch, so not other PHP or Javascripts are there.
I tried switching to the WordPress default theme, it did not work.
Can you please generate a new Site key for me and then I will try it?
I think there is a misunderstanding, I can generate a site key for this time, but what can you do in the future? please try as I mentioned above, get the PHP debug logs:
https://toolset.com/forums/topic/i-am-not-able-to-register-toolset-to-my-website/#post-2001507
I understand what you are saying. I am trying to get the error log and also trying to REgenerate the key.
Please guide me to this, do I need to first delete the registered website :hidden link
and then again register it for a new key ?
Yes, you are right, you can delete it, and generate new one.
My issue is resolved now. Thank you!