HTTP ERROR: 504 Gateway Timeout

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Views, Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 5 years ago.

Assisted by: Luo Yang.

Author

Posts

December 20, 2019 at 8:17 pm #1418729

wilborF

We cant access the woocommerce views setting page error message said

"HTTP ERROR: 504 Gateway Timeout"

Not sure what happen

NOTE: all failed
1. we tried to deactivate all plugins and switch to wordpress default theme
2. We also tried to increase php memory limit
3. We also tried to enable the wordpress debuging mode
4. all plugins are updated

December 23, 2019 at 7:19 am #1421237

Luo Yang

Hello,

The problem you mentioned above is abnormal, please try these:
1) Reinstall Toolset WooCommerce Views plugin manually, you can download it here:
https://toolset.com/account/downloads/
2) Check if there is any PHP error in your website, copy/paste the PHP debug logs here, see our document:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging
section "PHP Debugging"

December 23, 2019 at 10:33 am #1421485

wilborF

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December 24, 2019 at 1:38 am #1422547

Luo Yang

We need the PHP debug logs, see the document I mentioned above:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging
section "PHP Debugging"

To enable PHP debugging in WordPress, edit your wp-config.php file and add the following:

PHP Debugging in WP

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

This produces a file error_log.txt in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, the www-data user).

After this is enabled, all errors that occur when using your website’s front-end and backend, are logged into that error_log.txt file.