This thread is resolved. Here is a description of the problem and solution.
Problem:
The customer created a content template and set up custom fields to display within this template. However, the content template is not being displayed on the front end as expected.
Solution:
The issue likely stems from the theme's compatibility. The customer's theme may be a block-based theme (such as Twenty Twenty-Four), which does not utilize PHP templates. As a result, Toolset content templates cannot override the theme's default display settings. It was suggested to switch to a traditional PHP-based theme to ensure that Toolset content templates are displayed correctly on the front end.
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This topic contains 1 reply, has 2 voices.
Last updated by 4 months ago.
Assisted by: Mateus Getulio.
Hello, support team.
Thank you for your continued support.
I apologize for the basic question, but I am having trouble with the following problems, so please help me.
1. I designed a content template. ( Figure 1）
2. I set up a custom field to display in the template I designed. （Figure 1）
3. Content templates are not displayed on the front end ( Figure 2）
Regards,
Yoshihiko Hirai
Hello Yoshihiko
From your screenshot it looks like you didn't assign the template to be used for contractor posts (see my copy of your screenshot), which I would expect if you want this template to be used to display contractor posts.
But in your second screenshot I can see that it looks like you are previewing a post with this template, so it should be used.
If it is not then I would say the problem is likely that your theme is not compatible.
The introduction of block-based themes (like twentytwentyfour) don't use PHP templates any more, and Toolset templates cannot override what is displayed by the theme.
We intend to fix this, though it is not a small project, and I'm not sure when support for such themes will be added.
Until then, to use Toolset content templates it is necessary to use a traditional PHP-based theme.
