Skip Navigation

[Resolved] How to correctly switch Genesis to Layouts?

This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 7 years, 3 months ago.

Assisted by: Luo Yang.

Author
Posts
#530606

I am trying to use Layouts + Toolset Genesis Integration instead of pure Genesis + Content template for pages.
When I switched to Layouts and used "Genesis site header row" + Genesis Menu, it did not take over the old styling of the Menu. Also responsivity of Header and footer does not work well.

I have tried it on 2 sites with the same content and every time it worked differently.

Do I have to make some other settings?
Do I have to assign some classes or IDs manually?

#530666

Dear Petr,

It is a compatibility problem, please check these in your website:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) make sure you have followed our document to setup the "Genesis site header row" + Genesis Menu:
https://toolset.com/documentation/user-guides/layouts-genesis-integration/

If the problem still persists, please provide a copy of your website, also point out the problem page URL and layout URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.