I'm using the Rey Theme together with toolset.
When I want to adjust the theme (customizer) I get a critical error
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There has been a critical error on your website. Please check your site admin email inbox for instructions.
Hi,
Thank you for contacting us and I'd be happy to assist.
Can you please share temporary admin login details in reply to this message? I'll also need your permission to download a clone/snapshot of the website, in case it needs to be investigated on a different server.
Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.
regards,
Waqar
Thank you for sharing the admin access.
During troubleshooting on your website's clone, I noticed that issue with the customizer screen was related to the Elementor plugin and not to the Rey theme.
This particular issue was recently discovered and is already escalated to the concerned team.
A fix for this will be included in the next batch of Toolset plugin updates, and for now, you'll find the patch and instructions to fix this at:
https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/
( this patch fixed the issue on your website's clone too, during my tests )
