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[Resolved] H3 imposed in content templates

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by nicolaS-3 3 years, 11 months ago.

Assisted by: Waqar.

Author
Posts
#1869223
h3a.png

Hi
When I create a new content template and add the post-body field an H3 tag is applied with no apparent reason, see picture.
I don't know if it's useful info for you, but I have one template that works perfectly and that one was created with Blocks before I switched back to Classic editor.
For the line includes an Avada/Fusion class, I wrote to Avada support first to ask if there was any settings controlling this output, but they replied no and tat is a Toolset issue.
<h3 data-fontsize="40" data-lineheight="58px" class="fusion-responsive-typography-calculated" style="--fontSize:40; line-height: 1.45;">. Same with other themes if I deactivate Avada.
Can you please help me to understand how to get rid of this h3 ?
thanks
Regards
Nicola

#1869885

Hi Nicola,

Thank you for contacting us and I'd be happy to assist.

Something like this can happen if there is an opening H3 tag present on the page, which is not properly closed, and a browser like Chrome tries to balance/close it on its own.

Can you please test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty?

If the issue still persists, you're welcome to share temporary admin login details, along with the link to a page where the issue can be seen.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

#1869975

Thank you for sharing the admin access.

The content template is not responsible for the h3 headings as it shows the post body of the other "Software" post correctly.

If you'll check the edit screen in the admin area for this "HIL VR" software post, you'll see that the post body text is actually wrapped in the h3 tag and the content template is just showing what is coming from the source.
( screenshot: hidden link )

You can update that post body text to be in plain text/paragraph and it will be fixed on the front-end.

#1870017

My issue is resolved now. Thank you!