Skip Navigation

[Resolved] Group field repeat into custom post type

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.43 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 10 replies, has 2 voices.

Last updated by davideE-4 3 years, 8 months ago.

Assisted by: Minesh.

Author
Posts
#1973347

Hi,
I created a group field for custom post type.
Into the custom post type I show the group three time and not one.
The second and third group haven't fields into.
How can i resolve?
Regards

#1973389

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share details how you assign the same field group three times to the same custom post type?

Maybe if you can share few screenshots and more details about what exactly you want to achieve and once I able to understand your issue, I'll be in better position to guide you in the right direction.

#1973393
Cattura.PNG

Hi Minesh,
i attach a screenshot with my problem.
I show the group field "Gruppo per campi assemblee" three times and not one.
Regards

#1973403

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'm not sure whats going on. Do you mean that the custom field group should be displayed once instead of three times.

If this is correct, can you please share problem URL and admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1973409

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

When I visit the custom fields page: hidden link

I see the loading image only and the page does not get loaded.

When I checked further, I see few JS errors on the browser's console when I try to access the above custom fields page:

Uncaught TypeError: Types.page.customFields.viewmodels.ListingViewModel is not a constructor
    at Types.page.customFields.Class.self.getMainViewModel (main.js?ver=3.4.7:176)
    at self.initMainViewModel (AbstractPageController.js?ver=4.0.10:254)
    at Types.page.customFields.Class.self.initMainViewModel (ListingPageController.js?ver=4.0.10:24)
    at AbstractPageController.js?ver=4.0.10:277
    at r (head.min.js?ver=4.0.10:10)
    at head.min.js?ver=4.0.10:14
    at head.min.js?ver=4.0.10:11
    at HTMLScriptElement.e.onerror (head.min.js?ver=4.0.10:12)

In order to minimize the cause of the issue:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? - Do you see any difference?

#1973421

Hi,
i tryed to load the link and i haven't problem.

#1973427

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is strange.

I can see what you see in the following screenshot when I visit the custom fields page: hidden link
=> hidden link

Can you please share screenshot what you see with above page? It could be the cache, please remove any cache plugins or browser cache if you are using it.

#1973543
Toolset 2.PNG

I see this.

#1974379

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is really strange.

What browser you are using?

#1980897

Chrome

#1980899

My issue is resolved now. Thank you!