Skip Navigation

[Closed] Google Maps is not connected.

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 4 years, 8 months ago.

Assisted by: Luo Yang.

Author
Posts
#1647227
캡처.GIF

"Google api seems to have been configured correctly," says the toolet setup - Map - google map api key, but the map style says, "I'm sorry. There was a problem. Google Maps did not load properly. Check out the JavaScript console for more technical information."

#1647317

Hello,

The problem you mentioned above is abnormal, please check these:
1) Make sure you are following our document to setup the Google map API keys:
https://toolset.com/documentation/user-guides/maps/display-on-google-maps/creating-a-google-maps-api-key/#creating-an-api-key-for-google-maps

2) Check if there is any JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#javascript-debugging
section "Javascript Debugging"

For example: In Chrome browser, click the Main menu button->More Tools->Developer Tools. Select the Console tab.

The topic ‘[Closed] Google Maps is not connected.’ is closed to new replies.