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[Resolved] Google Maps doesn't show

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 2 voices.

Last updated by marcM-3 1 year, 4 months ago.

Assisted by: Waqar.

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#2506703

Tell us what you are trying to do?

Following the instructions in Toolset documentation, I've created 2 Google Maps API keys.

1- the first with the website url restriction
2- the second with no restriction

I've placed the API keys in Toolset --> Settings --> Maps and checked the API's.

The check has been green lighted but no map appears.

Is there any documentation that you are following?

https://toolset.com/course-lesson/creating-a-maps-api-key/#creating-an-api-key-for-google-maps

What is the link to your site?

hidden link

#2507125

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

Do you see any other error or warning, on the screen, in the browser's console, or in the server's error log?

To troubleshoot this, I'll need to see how these Google Maps API keys and the Map itself are set up in the admin area.

Can you please share the temporary admin login details along with the link to the page where this map should be showing?

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar

#2508177

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for sharing these details.

I tried to access the website's admin area, but the login page is not accessible. It just shows a white blank page, without any login form. Perhaps there are some IP/GEO restrictions/security measures involved?

As for the error "Google Maps JavaScript API error: RefererNotAllowedMapError" it can be caused by a number of reasons and you'll find some useful discussion and suggestions in this forum thread:
https://stackoverflow.com/questions/35288250/google-maps-javascript-api-referernotallowedmaperror

#2508215

Hi Waqar,

In the forum you send me there was the answer and now it works perfectly.

In the url restriction I only had to add the protocol as in:

hidden link

My issue is resolved now.

Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.