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[Resolved] Google map mistake

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Luo Yang 3 years, 5 months ago.

Assisted by: Luo Yang.

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#2146443

Hello,

My Google map is not solved, and this strange problem is still live. Luo suggest me:

So the problem only exists in your webserver, there might be other compatibility/server issues in your website, please try these:
1) Follow our document to setup new Google map API keys, and test again:
https://toolset.com/course-lesson/creating-a-maps-api-key/#creating-an-api-key-for-google-maps
2) Get the PHP debug logs from your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

I think the best way to find the problem is test on my live site, not on the different environment. PHP debug is turned on but Iam not a developer, I can't find the solution.

Please use my live site to test the problem: Google map shows wrong adresses really randomly. If I upload a new property the address maybe will be good on the frontend map, maybe no. If I edit one of my properties, it sometimes shows the good address, sometimes shows Congo in africa.

I have a converstation with Luo Yang, and he have all of my site details, and I can't use this site without google map.

Thank You!

#2146499

Hello,

I assume we are talking about previous thread:
https://toolset.com/forums/topic/google-map/

There isn't your website credential in above thread, please provide your website credentials and FTP/SFTP access in below private message box, thanks

#2149243
maps2.JPG

I can login into your website, and have tried these:
1) Dashboard-> Toolset-> Settings-> Maps, in section "Google Map API key", click button "Check API", I get below error message:
REQUEST_DENIED - API keys with referer restrictions cannot be used with this API.
So there should be some problem in your Google map API key,

2) Then I have tried to replace it with my Google map API key, test it in frontend, it works fine, see my screenshot: maps2.JPG

I have restored back your map API key settings, please try as I mentioned above:

Follow our document to setup new Google map API keys, and test again:
https://toolset.com/course-lesson/creating-a-maps-api-key/#creating-an-api-key-for-google-maps