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[Resolved] Google map

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 8 replies, has 2 voices.

Last updated by Luo Yang 3 years, 5 months ago.

Assisted by: Luo Yang.

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#2129083

Dear Team!

I was build a real estate site and I have some problem ,and kindly ask for solutions:

1, I use the google map for the properties, and it works really chaotic on my site. I know after when I add manually address I need to chose one adress what the google offer me. The mini map is show the correct location when I add address, but after when I upload the new property or edit on of my uploaded property, the Property page shows me Congo in Africa... (yes, the property is not in Congo!) If I edit this property (because the map is not correct) after shows the correct address on the map, but if I edit again, and change the address, I see Congo again... So is really strange. I can't find a logic in this process, I get random results.

2, How can I solve the 503 mistake when I wanna upload a new property? Why I get 503 error? What do I need to modify on my hosting or what else?

3, I think is normal my clients don't want to modify the property images, dimensions... My clients just want to upload 10-20 images for the porperties, maybe big size, raw images. Is not acceptable in the 21th century to ask my clients, please resizes images.
My client just testing now this site, but sometimes she can't finish the "add a new property' process, because is freezing or she get a 503 error page. How can I modify my hosting settings to solve this mistake?

4, Can you offer me a solution: When I upload a new property with multiple images, so is more than just seconds... and I wanna show some animation, like a preloader to my clients, the process is running in the backgrond. Any idea?

Thank you!

#2129513

Hello,

Q1~Q3) There should be some JS/PHP errors in your website, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, deactivate all custom PHP/JS code snippets, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

Q4) Are we talking about a Toolset post form?
If it is, you can try to update images with WordPress Native Media Manager, see our document:
https://toolset.com/course-lesson/using-the-native-wordpress-media-manager-in-front-end-forms

#2133225
Screenshot_1.jpg

Thanks for your reply.

My site is Hostinger hosted site, and I get warning information: I just upload a property - I need a bitcoin miner hardcore system?
Which hosting and hosting plan is recommended by the Toolset? Is just a testing days, with 6-10 properties! and now I get this....
what will I see, when this site will be public?

You have outgrown your current hosting plan
Your plan performance from a day ago:
RAM usage peaked 24069 times

I use on my site Astra theme, Elementor pro, classic editor and nothing else plugins, so if I turn off all of my plugins, what will I see?
All of this plugins is preferred by Toolset.

What can I do wrong with your plugins when I follow the documentation?

My google address is not working, and I have no idea how can I fix it. My error-log.txt is empty in this days. But if I see something in here, what do I need to do? Find a forum, find a developer? Where? How? I just wanna use your plugin and I don't wanna pay for the developer to fix this plugin. Yes I know I can find a Toolset Contractors - but why I need to pay for extra costs to use this plugin?

I hope you understand my situation, and please give me some real solution about my problems, like the google map random address.

If you can't help me, please give me the contact for the developer (contractor?).

Thank You so much, and please: I don't want to fight with words and tickets with Toolset team, Iam just tired and I just wanna fix the problems.

#2133611

Please try these:
1) Get the PHP debug logs from your webserver providers.
2) provide copy of your website, you can put the package files in your own google drive disk, share the link only, also point out the problem page URLs, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#2134539

I am downloading the files, will update here if find anything

#2134557

Thank you!

Maybe you can use the live site for testing. On the google drive find a txt and the login information. YOu can use it,

#2135285

I can install your website in my localhost with the classic method, but your website isn't in English, please provide detail steps to reproduce the same problem:

My problems:
- Google map randomly shows the good address on the frontend. You can check it, when you just edit one of the properties.
- many times I get 503 error page when upload a new property, and my host (hostinger) give me the attention, Iam running on the egde of my plan...

Where and how can I see the problems you mentioned above?

#2137389

All of my properties have a google map filed. Open this: hidden link - on the frontedt the google map shows wrong place.

Please log in to the site, and the new window please edit this property address on google map filed. When you save it refresh the frontend page and the google map shows maybe the good address. If you see the address is ok, please change it again on the backend and it will be randomly good or bad address.

You can switc the website to english if you prefer this!

I Use google map on this page, and it have a same problem: hidden link but I think if you find a problem, this will be solved too.

Thank You!

#2138477
tanacsado1.JPG
norbi-07-ket-lakasos-ikerhaz-tipushaz.JPG

I have tried these with your duplicator package in my localhost
1) Switch to my own Google map API key,
2) Test both URLs you mentioned above, both of them work fine, see my screenshot tanacsado.JPG AND norbi-07-ket-lakasos-ikerhaz-tipushaz.JPG

So the problem only exists in your webserver, there might be other compatibility/server issues in your website, please try these:
1) Follow our document to setup new Google map API keys, and test again:
https://toolset.com/course-lesson/creating-a-maps-api-key/#creating-an-api-key-for-google-maps

2) Get the PHP debug logs from your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging