Forms 2.4 Triggers WP Technical Issue

This thread is resolved. Here is a description of the problem and solution.

Problem:

Get some PHP errors after update to Toolset Forms 2.4.

Solution:

There might be some broken file in your website, I suggest you try to re-install the Toolset Forms plugin manually, you can download it here:

https://toolset.com/account/downloads/

Relevant Documentation:

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 2 replies, has 2 voices.

Last updated by KentS9937 5 years, 6 months ago.

Assisted by: Luo Yang.

Author

Posts

July 3, 2019 at 6:19 pm #1283491

KentS9937

I updated to Forms 2.4 and received a WP email indicating there's a technical issue. According to the message from WP the page where the error was caught was admin-ajax.php. Error details are as follows.

Error Details
=============
An error of type E_ERROR was caused in line 95 of the file /home/tableroc/public_html/hr.watertowernursing.com/wp-content/plugins/cred-frontend-editor/library/toolset/cred/embedded/classes/CRED.php. Error message: Uncaught Error: Class 'CRED_Frontend_File_Ajax_Upload_Manager' not found in /home/tableroc/public_html/hr.watertowernursing.com/wp-content/plugins/cred-frontend-editor/library/toolset/cred/embedded/classes/CRED.php:95
Stack trace:
#0 /home/tableroc/public_html/hr.watertowernursing.com/wp-includes/class-wp-hook.php(286): CRED_CRED::_init_('')
#1 /home/tableroc/public_html/hr.watertowernursing.com/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
#2 /home/tableroc/public_html/hr.watertowernursing.com/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
#3 /home/tableroc/public_html/hr.watertowernursing.com/wp-settings.php(525): do_action('init')
#4 /home/tableroc/public_html/hr.watertowernursing.com/wp-config.php(93): require_once('/home/tableroc/...')
#5 /home/tableroc/public_html/hr.watertowernursing.com/wp-load.php(37): require_once('/home/tableroc/...')
#6 /home/tableroc/public_html/hr.watertowernursing.com/wp-admin/admin-ajax.php(22): require_once('/home/tableroc/...')
#7 {main}

I'm unsure how to get rid of this issue.

July 4, 2019 at 2:53 am #1283637

Luo Yang

Hello,

According to your debug logs, the problem is from Toolset Forms plugin file:
/cred-frontend-editor/library/toolset/cred/embedded/classes/CRED.php, line 95

And I have checked that line in Toolset Forms plugin source codes, it is below:

        // add form short code hooks and filters, to display forms on front end

This is a comment, it won't be able to trigger any PHP error.

So there might be some broken file in your website, I suggest you try to re-install the Toolset Forms plugin manually, you can download it here:
https://toolset.com/account/downloads/

July 5, 2019 at 10:15 pm #1285305

KentS9937

The problem is no longer happening. I updated the plugin. Not sure if that fixed it or if it was another problem on my site. But the problem is gone. My issue is resolved now. Thank you!